Spoke Phone comes with a default AI robot called Nina, who acts as your auto-attendant by greeting customers and helping get them to the right employees. Nina speaks many languages and is fully automated, however, most companies replace Nina with their own recordings.
If you want to be really professional, you can get professional recordings, music, and message created, and upload them into Spoke Phone. Fortunately, there are companies online that specialize in creating high-quality on-hold music specifically designed to sound great on phone lines. Simply searching Google for "record custom phone greetings" will give you lots of options.
We have included some voice over services providers below to get you started in your search. Spoke Phone does not receive any financial kickbacks with any of the providers listed.
A good, cost-effective resource a lot of our customers have used, is Fiverr. Fiverr is an online freelance community of professionals who provide all kinds of digital services. We recommend you go to Fiverr and search for "voice over".
Gogo On Hold
Go Go Media has been producing great quality on-hold messages and audio production for businesses all around Australia since 2001.
From their website: "The Go Go team has been doing this for more than 19 years and can get you up and running super fast…we do everything, with minimal effort on your part! We pride ourselves on providing absolutely stellar customer service and have a “no-like, no-pay" policy. In other words, we guarantee our work…or no cost to you!"
Ohvo creates radio quality greetings, on-hold music, and on-hold voice overs. Ohvo is generally more expensive than other providers, but they offer many accents and music choices to create high-quality recordings that are optimized for Spoke Phone - professional "Radio" quality sound.
- Welcome greetings.
- On-hold music.
- On-hold advertising messages.
- Business voicemail.
- After-hours messages.