How to edit a user's profile (email, permissions)

To edit a user's profile information such as email, last name, and Spoke Phone permission/level of access (for example, from a user to an administrator), follow the instructions below.

  1. Login to your Account Portal online.
  2. Navigate to the Users page.
  3. Find the user you want and click on the Edit (pencil) icon (to the far right).
  4. Edit user's information including name, email, title, access rights, etc.
You are unable to edit a user's mobile phone number. They must do this
themselves in the Spoke Phone app, and be able to verify their new
mobile phone number.

 

 

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