You can set up a call group voicemail that plays to callers when you cannot answer their calls. 

Setup call group voicemail greeting

  1. Login to your account portal online.
  2. Navigate to settings -> audio library -> edit.
  3. From the audio library section, click "add".
  4. Choose "call group voicemail" from the drop-down and upload the audio file.
Note: Your audio files should be in a WAVE (.WAV) format and cannot exceed 
over 10mb in size.

Assigning voicemail to a call group

  1. Navigate to settings-> call groups -> edit.
  2. Select the call group you wish to assign the voicemail message to and click the "pencil" icon.
  3. Scroll to the bottom and select the uploaded file under "what voicemail message should play?"

Send call group voicemail to email

When someone leaves a voicemail it is transcribed so you can read or listen to the message in the Spoke Phone app. You can also have the voicemail emailed to you so you can read or listen to the voicemail from your email. This is how you can set it up:

  1. Login to your account portal online.
  2. Navigate to settings -> call groups -> edit.
  3. Enter one or more email addresses by hitting enter for every email.

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