What happens if I'm already on another Spoke call?

What happens if I'm already on another call?

  1. When you are on a Spoke call, Spoke will not send you another call from a customer until you are off the current call.
  2. When you are on a Spoke call, depending on your phone, your personal calls will still come in.
  3. When you are on a Spoke call, depending on your phone, you may be able to see the second call coming in, and reject, swap, or merge the calls.
    • On some phones, we are able to detect if you are on a personal call. If so, Spoke will not offer you any business calls until your personal call is over. Unfortunately Spoke's ability to control this differs by phone, manufacturer, and provider.
Unfortunately, due to the limitations of Apple and Android, it is not always 
possible for us to reliably detect if you are on a personal phone call.
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