Overview

Using Spoke Phone's voicemail-to-email feature, you can send voicemail for any call group into any Slack channel.

Step #1: Setup Slack

  • Go to your Slack account.
  • Go to manage apps.
  • Search for and install Slack's email app (made by Slack).
  • Choose or create the Slack channel you want to send voicemail to.
  • Add the integration.
  • Copy the email address that Slack creates.

Step #2: Setup Spoke Phone

  • Login to your Spoke Phone account online.
  • Go to settings > call groups.
  • Edit the call group (whos voicemails you want to send into Slack).
  • Paste the email address from Slack into the field called Send voicemail notifications to these email addresses.
  • Save the call group changes.
  • You are done!

Whenever a voicemail is left for this call group it will be forwarded to the Slack channel, including the call details, the voicemail transcription, and the audio file.

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