Overview

Using Spoke Phone's voicemail-to-email feature, you can send voicemail for any call group into any Slack channel.

Step #1: Setup Slack

  • Go to your Slack account
  • Go to Manage apps
  • Search for and install Slack's Email app (Made by Slack)
  • Choose or create the Slack channel you want to send voicemail to
  • Add the integration
  • Copy the email address that Slack creates

Step #2: Setup Spoke Phone

  • Login to your Spoke Phone account online
  • Go to Settings> Call groups
  • Edit the call group (whos voicemails you want to send into Slack)
  • Paste the email address from Slack into the field called Send voicemail notifications to these email addresses
  • Save the call group changes
  • You're done!

Whenever a voicemail is left for this call group it will be forwarded to the Slack channel, including the call details, the voicemail transcription, and the audio file.

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