Porting New Zealand phone numbers to Spoke Phone

Overview

Spoke Phone offers the ability to port your existing number(s) to your Spoke Phone account. This means you get to retain the same phone number while you change your existing service provider or carrier for better coverage and connectivity.

Port processing times

Country Number Types Approx. Processing Time
New Zealand Toll-free
Landline
1-2 Weeks

Port pricing

Country Number Type Cost per number
New Zealand Landline (Geographic)

$25

New Zealand Toll-Free (0800/0508)

$150

Monthly number hosting

You get one free geographic landline number provided with your Spoke Phone account. For all other numbers that you port to Spoke Phone or buy from Spoke Phone, there is an ongoing monthly charge.

See the current monthly hosting prices for numbers on the pricing page here

How to port your number to your Spoke Phone account

Before you can submit a port order, you will need to make sure you are a Spoke Phone customer and you have a paid subscription. 

Once you’re all signed up, send an email to support@spokephone.com and our porting team will be in touch. They will provide detailed instructions and guide you through the entire process. 

To speed up the process, you can get a head start by finding a copy of your latest bill from your current phone provider. Ideally, the bill will display the following information: 

  • The phone number(s) you want to port.
  • Company address (must be a local, valid NZ address).
  • Your account name.
  • Your account number.

 

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