Spoke Phone offers the ability to port your existing number(s) to your Spoke Phone account. This means you get to retain the same phone number while you change your existing service provider or carrier for better coverage and connectivity.
Port processing times
|Country||Number Types||Approx. Processing Time|
|Country||Number Type||Cost per number|
|New Zealand||Landline (Geographic)||
|New Zealand||Toll-Free (0800/0508)||
Monthly number hosting
You get one free geographic landline number provided with your Spoke Phone account. For all other numbers that you port to Spoke Phone or buy from Spoke Phone, there is an ongoing monthly charge.
See the current monthly hosting prices for numbers on the pricing page here
How to port your number to your Spoke Phone account
Before you can submit a port order, you will need to make sure you are a Spoke Phone customer and you have a paid subscription.
Once you’re all signed up, send an email to email@example.com and our porting team will be in touch. They will provide detailed instructions and guide you through the entire process.
To speed up the process, you can get a head start by finding a copy of your latest bill from your current phone provider. Ideally, the bill will display the following information:
- The phone number(s) you want to port.
- Company address (must be a local, valid NZ address).
- Your account name.
- Your account number.