Deploy Spoke for Twilio Flex into your Twilio Flex Project

Overview

Spoke for Twilio Flex is a radically easy way to seamlessly connect calls, conversations, and context between agents in Twilio Flex and the rest of the business, without a traditional PBX.

Audience

This document is intended for use by Professional Service providers and Systems Integrators that sell, implement, integrate, or build upon Twilio Flex.

The goal of this document is to provide step-by-step instructions enabling an appropriately skilled IT resource to set up, deploy, and integrate Spoke Phone into Twilio Flex.

Skills Required

An appropriately skilled developer is required, who has a reasonably technical level of knowledge and competence in working with Twilio Accounts, Twilio SIDs, Flex projects and configurations, and general use of the Twilio Console.

Assisted Deployment

Alternatively, Spoke Phone provides a service to fully deploy Spoke for Twilio Flex for you. Please contact Spoke Phone for scheduling.

Documentation

Version Date published Document
1.0 16 March 2020

Spoke Phone for Twilio Flex  deployment and setup guide (pdf)

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1.0 12 March 2021 Mapped architecture diagram (png)
     

 

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