Spoke Phone's Google Sheets integration automatically populates a Google sheet with your call data and generates a pre-built reporting dashboard. You can easily change the date range to explore the dashboard across your selected timeframe.
This article will show you how to get started with the pre-built Google sheets integration.
Note: You will need a Google workspace account and a Google admin account to whitelist our integration partners app (BlendR.io) in order to successfully install this integration.
In order to use this integration within a Google Workspace account, you will need to authorize the integration with an admin account.
Personal Gmail accounts can be used, see the help article here.
Whitelisting the integration in Google
Before installing the integration, you will need to Whitelist our integration partners app (BlendR.io) inside your Google account. Follow the steps below or click on the link at the bottom of the steps for more information.
- Navigate to https://admin.google.com and sign in with an admin account
View the google help article if you're having trouble signing in.
- From the Admin console Home page, go to Menu Security API controls.
- Under App access control, click MANAGE THIRD-PARTY APP ACCESS.
- Click Configure new app, and choose OAuth App Name or Client ID.
- Type the app's name in the search box "blendr.io", and then click SEARCH.
- From the list of search results, click Select on the blendr.io app.
Note: If you are configuring by OAuth app name or client ID, check the boxes for the client IDs that you want to configure, and then click SELECT.
- Choose the following:
Trusted: Can access all Google services
- Click CONFIGURE.
On the apps page, the Access column will display the access status for the apps: Trusted or Blocked.
- You're done. The integration can now be installed.
For more information, view the Google help article.
Installing the integration
- Go to your Spoke Phone account portal online and login.
- Go to integrations > add integration.
- Select to add on the Google Sheets - Call reporting card.
- Select Connect your Google Drive
- Repeat the process with Google Sheets until both are connected as below
- Select the timezone you wish your reports to be localized to and then click next
NOTE: Data will begin streaming converted to this timezone, so make sure you get this right.
You can always remove the integration and add it again if you wish to change this.
- You should now see this screen, the setup is complete.