Need to add two more to our call group option and it said I exceeded the limit?
- Spoke Phone web portal
There is no hard limit to the number of call groups you can have but there is a limit to the IVR keys you can assign to the call groups.
In this case, you can assign 1-9 as IVR keys to your call group but once you exceed that number, you can still add a call group but not an IVR key. During these instances, we recommend using extensions instead.