Question:

Need to add two more to our call group option and it said I exceeded the limit?

Platform: 

  • Spoke Phone web portal

Answer:

There is no hard limit to the number of call groups you can have but there is a limit to the IVR keys you can assign to the call groups. 

In this case, you can assign 1-9 as IVR keys to your call group but once you exceed that number, you can still add a call group but not an IVR key. During these instances, we recommend using extensions instead.

 

 

Additional information: 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.