Call Groups & Calling Rules
- Hide Call Groups from showing to Users in the Company Directory and/or Developers in the API
- Fixed Order Call Groups, Dynamic Call Groups, Skills or Lowest Cost Based Routing
- How to Assign a Call Group Greeting
- Increasing Maximum Call Group Membership
- How to set up call groups (hunt groups) to ring teams of users
- How to set call group calling rules
- How to set up call group voicemail
- How to forward calls to an external number
- How to disable IVR menu