Spoke Phone WiFi/network configuration: Technical requirements checklist

Overview:

This article contains a checklist for your IT professional to use when configuring your WiFi/network for Spoke Phone. 

It includes the following sections:

WiFi/network configuration checklist

Use this checklist to ensure your WiFi/network meets the minimum technical requirements needed to achieve consistently good call quality. 

 

Spoke Phone requirement: Completion notes:

Approved router

  • Business-grade
  • Supports QoS configuration by Remote IP address / DSCP / WMM

 

Router model?

_____________________________________

Supports QoS configuration by?

_____________________________________

 

Router/firewall configuration

  • Allow outgoing UDP and TCP (HTTPS) to the public internet from the devices that will be using Spoke Phone, and allow return traffic in response.
  • Disable SIP Application Level Gateway (ALG)
  • Disable Stateful Packet Inspection (SPI)

Allow outgoing UDP and TCP from Spoke Phone devices, and allow return traffic? 

______________________________________

ALG disabled? ______________________________________

SPI disabled?

______________________________________

QoS (Quality of Service)

  • Manually configured by Remote IP address/port ranges

OR

  • Enabled QoS by DSCP / WMM

How has QoS been configured? 

______________________________________

______________________________________

Signal strength

  • Relative Signal Strength (RSSI) of -60dBm or higher (closer to zero) in all places employees take and make calls
  • Employee phones connected to 2.4Ghz channel

 

 

Where is the router located in the office?

______________________________________

What is the RSSI in places employees usually take and make calls? 

______________________________________

If you have two channels (2.4Ghz and 5Ghz), which channel do employee phones connect to?

______________________________________

Internet connection

  • Fibre (preferred), or VDSL (for small offices only)
  • Download speed (at least 20mb/s)
  • Upload speed (at least 10mb/s)
  • Ping / Latency (less than 80ms)
  • Jitter (less than 10)

Internet connection? _____________________

Download speed? _______________________

Upload speed? __________________________

Ping/Latency? __________________________

Jitter? ________________________________

 

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