Overview:
This article will show you how to use Spoke Phone's conference calling feature.
It includes the following sections:
Start a conference call
Starting a conference call is easy and can be done from any directory:
- Open the Spoke Phone app and tap the Directory icon.
- Use the sliding bar at the top to navigate to the relevant tab (Internal, Personal, or External).
- Search for the initial contact (or group) and swipe left to access the action keys.
- Tap the conference call button to start the call.
- Next, add other parties by tapping add to call.
- This will dial in those contacts with no disruptions to the ongoing call.
Turn an ongoing call into a conference call
Follow the steps below to turn any on-going call into a conference call:
- Open your Spoke Phone app to access the in-call options.
- If your phone is locked, unlock the screen to view all options.
- Tap on the Add to Call button.
- Contacts can be added from any of your directories.
- Scroll to find the contact you want to add, then tap Add to Call.
- Spoke Phone will immediately start ringing any contacts you add. When they answer, they will immediately be connected to the call.
- If you need to add a contact who is not in your directory, tap the keypad+ icon.
- Dial any phone number and tap the Add to call button.
Create custom conference groups
When you call a custom conference group Spoke Phone will automatically dial and conference everyone in the group.
Follow the steps below to create a custom conference group for your regular meetings, project calls etc.
- During the conference call, open your Spoke Phone app to access the in-call options.
- If your phone is locked, unlock the screen to view all options.
- Tap on Open caller info & workflows.
- Tap the black Save as group button to save all contacts on the call as a custom conference group.
- Next time you want to start a conference call to this group, go to Directory and navigate to the Home tab to access your custom groups.
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