Spoke Phone App
Setting up, optimizing, and using the Spoke Phone App on your mobile phone or desktop.
Installing the Spoke Phone App
- How to install the Spoke Phone App on iOS & Android Mobile Phones, and MacOS or Windows Computers
- Install the Spoke Desktop Client Using MDM or a Silent MSI Installer for Unattended Bulk Windows Deployments
- How to select your headset, microphone, and external speakers in the Spoke Phone computer app (Windows and MacOS)
- How to set up your Headset (Windows & Mac)
- Supported Devices And Minimum Requirements
Optimizing the Spoke Phone App
Spoke App Settings
- How to Manage Receiving Voicemail Emails
- Setting and Selecting Your CallerID In The Spoke App
- How to set Twilio Edge Location for Improved Call Latency in the Spoke Desktop App
- How to select the correct voice server region
- How to set up and configure personal voicemail
- How to manage your availability in the Spoke Phone app
Calls and Messages
- Enabling External Call Transfers on Your Spoke Phone Account
- How to send internal chat messages
- How to send SMS messages using the Spoke Phone App
- How to make outbound calls
- How to Transfer a Call to a Colleague Inside the Company or an External Party Outside the Company
- How to make a conference call
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Call History & Voicemail
Managing Call Quality
Troubleshooting
- Troubleshooting: Call quality issues on desktop application
- Troubleshooting: Call quality issues on mobile app
- Troubleshooting: Mobile Phone app not ringing, or delayed ringing.
- Troubleshooting: Calls not connecting when you answer
- How to set up persistent Spoke Phone call notifications on Microsoft Windows
- How to Fix Muffled Calls or Clicking on Calls when Using the Spoke Phone Desktop App
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Advanced
- How to Swap Between the BETA Test Candidate and the Current Production Build
- How to Remove Personal Contacts from the Mobile App
- How to edit an existing user's mobile phone number
- How to record face-to-face meetings
- How to select which CRM contact record to update when on conference calls
- How to select the primary person for calls with a phone number matching several CRM contacts
- See all 7 articles