How to set up and configure personal voicemail

Overview

The Spoke Phone app allows you to set up a personal voicemail greeting that plays to your callers when you cannot answer their calls.

This article will show you how to set up your own personal voicemail greeting and configure your personal voicemail settings. It includes the following sections:

Setup a personal voicemail greeting

  1. Open the Spoke Phone app.
  2. Tap the person icon at the bottom of the app.
  3. Tap settings.
  4. Tap my voicemail.
  5. Tap record a new voicemail greeting.
  6. Once the record voicemail pop-up appears, tap call now. 
  7. You will then receive a call from Spoke Phone. 
  8. Once you answer the call, follow the voice prompts to record your personal voicemail greeting. 
  9. To replay your recorded message, go to my voicemail and tap on the play button. 

Wait time before the voicemail message starts

Follow the steps below to control how long a caller waits before your personal voicemail kicks in:

  1. Go to the Spoke Phone app.
  2. Tap the person icon at the bottom of the app.
  3. Tap settings.
  4. Tap my voicemail.
  5. Look for default ring time.
  6. Tap on the arrow and choose a default time on the next page. 

Send personal voicemail to email

When someone leaves you a voicemail it is transcribed so you can read and/or listen to the message in the Spoke Phone app. You can also have the voicemail emailed to you so you can read and listen to the voicemail from your email.

You can choose to send personal voicemail to your email, as well as voicemails left for any call group that you belong to. Remember that call group voicemail is sent to everyone in the group, not just to you.

Follow the instructions below to configure your voicemail to email settings:

  1. Open the Spoke Phone app.
  2. Tap the person icon at the bottom of the app.
  3. Tap settings.
  4. Tap my voicemail.
  5. Under Voicemail transcriptions, you will see two options:
      • Email me when I get a voicemail.
      • Email me when a call group I belong to gets a voicemail. 
  6. You can toggle either option on, or you can toggle them both on

 

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