Setting the correct Twilio Edge Location on the desktop app for Mac and Windows ensures the best possible call quality. You must set this.
- Click the User icon
- Click Settings
- Click My call quality
- Click SELECT CLOSEST VOICE EDGE LOCATION field
- Select the closest location to you, as listed on the drop-down menu
- Click the back arrow when done.
Note: If not set, Spoke will attempt to connect users to the closest voice location, however, we strongly recommend manually selecting a location.