How to set Twilio Edge Location for Improved Call Latency in the Spoke Desktop App

Overview

Setting the correct Twilio Edge Location on the desktop app for Mac and Windows ensures the best possible call quality. You must set this.

Steps

  • Click the User icon
  • Click Settings
  • Click My call quality
  • Click SELECT CLOSEST VOICE EDGE LOCATION field 
  • Select the closest location to you, as listed on the drop-down menu
  • Click the back arrow when done.

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Note: If not set, Spoke will attempt to connect users to the closest voice location, however, we strongly recommend manually selecting a location.

 

 

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