How to send voicemail messages to Slack

Overview

This article will show you how to use Spoke Phone's voicemail-to-email feature, to send voicemail for any team into a designated Slack channel.

It contains the following sections:

• Setup Slack

• Setup Spoke Phone

• Outcome

Step #1: Setup Slack

1. Go to your Slack account.
2. Go to manage apps.
3. Search for and install Slack's email app (made by Slack).
4. Choose or create the Slack channel you want to send voicemail to.
5. Add the integration.
6. Copy the email address that Slack creates.

Step #2: Setup Spoke Phone

• Login to your Spoke Phone account online.
• Go to Teams > Manage Teams.
• Edit the relevant team (whose voicemails you want to send into Slack).
• Paste the email address from Slack into the field called Send voicemail notifications to these email addresses.
• Save the team's changes.
• You are done!

Outcome

Whenever a voicemail is left for this team it will be forwarded to the Slack channel, including the call details, the voicemail transcription, and the audio file.