Integrations
How to easily integrate to the things you love using out-of-the-box integrations or build your own custom integrations using our secure developer API.
Twilio
- Limited Calling on Free Twilio Trial Accounts
- A Step-By-Step Guide to Creating and Giving Compelling Spoke Phone Demonstrations
- Setting up a Twilio trial account for Spoke Phone
- Deploying the Spoke Directory Plug-in for Twilio Flex
- Prerequisites For Using Spoke With Your Twilio Account or Flex Project
- Deploy Spoke Phone into your Twilio account (SID) or Twilio Flex Project
- See all 10 articles
Spoke Speedy - Operator Console for Twilio Flex
- How to Add, Edit, and Delete Spoke Speedy Operator Bulletins
- Deploying Spoke Speedy: Programmable Operator Console for Twilio Flex
- Configuring Transfer Favorites and CX Content in Spoke Speedy Operator Console for Twilio Flex
- Activating the Spoke Speedy Operator Console for Twilio Flex Agents and Managers
- Overview: Spoke Speedy Operator Bulletins
CRM Integrations
Single Sign-On
User Provisioning / Directory Sync
Custom Integrations
- Overview: How to Build a Custom Insights Application and what is it?
- Overview: Outbound Data Action Function - Intercepting and Changing Outbound CallerID (ANI) and Call Data on the Fly
- How to Download and Store Call Recordings
- Feature Overview: Build custom integrations with Microsoft Power Automate
- Feature Overview: Build custom integrations to any 3rd party CRM or other application
- How to implement the 'Add to CRM' button integration
- See all 8 articles
Other Integrations
- Click-to-dial from a computer using the tel: URL (URI)
- Overview: Using SIP trunks to connect external phone systems or contact centers to Spoke Phone
- How to sync external phone system and contact centre directories into Spoke Phone
- How to create a SIP trunk to/from Spoke Phone
- How to send voicemail messages to Slack
- How to send voicemail messages to Trello
Reporting and Analytics
- How to enable call reporting with Microsoft Excel - Company or Business Microsoft Accounts
- How to enable call reporting with Microsoft Excel - Personal Microsoft Accounts
- Using call reporting in Microsoft Excel
- How to enable call reporting with Google Sheets using a Google Organization or Workspace account
- How to enable call reporting with Google Sheets using personal gmail accounts
- Using call reporting in Google Sheets