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  1. Spoke Phone Support
  2. Spoke Phone Admin Portal
  3. Call Queues and Team Calls

Call Queues and Team Calls

  • Twilio Function: Forward Calls to External Numbers
  • How to Set Different Call Priorities For Calls to Teams, Numbers, Or On Each Call
  • How to Hide Call Priority Labels From Showing To Users in CallHub
  • How to Set Call Priority of Calls In CallHub
  • How to Turn Call Waiting Notification (Beeps) On / Off
  • How to Increase Call Slots (The Number of Concurrent Calls) a User Can Manage in their CallHub.
  • Overview: My CallHub – Personal Call Queues on Spoke Phone
  • Hide Teams from showing to Users in the Company Directory and/or Developers in the API
  • Fixed Order Teams, Dynamic Teams, Skills or Lowest Cost Based Routing
  • How to Assign a Team Greeting
  • Increasing Maximum Team Membership
  • How to Set Up Teams (hunt groups) to Ring Teams of Users
  • How to Set Team Calling Rules
  • How to Set Up a Team Voicemail
  • How to Forward Calls To An External Number
  • How to disable IVR menu
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