This article discusses how to run the network connectivity test. This is web-based and currently only available on desktop for Mac and Windows.
- Click the User icon
- Click Settings
- Click My Call Quality
- Click the Start Test button
*Stay on the page while the test runs. This should take about 40-45 seconds.
*A copy of the result is sent to Spoke Phone.
All tests need to show a green tick. If you have any red X marks, you will suffer from poor call quality and your IT department needs to get these resolved.